As organizations navigate economic uncertainty, shifting customer expectations, and rapid technology change, resilience and adaptability are essential for growth. NetSuite is evolving to meet these challenges with NetSuite Next, a major step forward in enterprise resource planning (ERP) innovation. This next-generation experience introduces conversational artificial intelligence (AI) tools like Ask Oracle, enabling teams to interact with NetSuite in natural language and streamline decision making.
Beyond future-looking features, Oracle is making customization easier through SuiteCloud AI enhancements, helping businesses tailor ERP without heavy development. Combined with practical strategies for improving performance and adoption today, these updates can help finance, operations, and IT leaders prepare for 2026 and beyond. In our recent webinar, “NetSuite 2026: What’s New, What’s Next,” we shared upcoming features and updates in the year ahead. Here are the top three takeaways from the discussion.
NetSuite Next: Conversational, AI-Driven ERP
The centerpiece of NetSuite Next is its shift toward a conversational, AI-powered experience. The new Ask Oracle feature, integrated into the global search bar, allows users to ask questions in plain language and receive clear, visual answers. This is presented within Oracle’s modern Redwood design system and platform, which enhances the user experience with an intuitive and consistent interface. Aimed at enhancing user experience (UX) across Oracle applications, this platform integrates AI, telemetry, accessibility, and extensibility into the system experience, helping the application align with evolving business needs.
Beyond answering queries, NetSuite Next also introduces AI-driven agentic workflows. These are intelligent processes that adapt and learn without needing constant human intervention or developer scripts. Imagine a month-end close process that is reduced from a week to a few hours because the system autonomously reconciles accounts, flags anomalies, and proposes journal entries for the finance team to review. These capabilities can help alleviate repetitive tasks, empowering teams to focus on strategy, innovation, and growth.
Smarter Customization Without Complexity
Customizing an ERP has traditionally been a complex, code-heavy endeavor. NetSuite is simplifying this process with new SuiteCloud AI tools that can help business users create, customize, and deploy AI-driven workflows. For example, an operations team can potentially build a workflow that can pull historical sales data, feed it into a predictive AI model for demand forecasting, and automatically trigger purchase orders when stock levels hit a certain threshold. This helps provide faster time-to-value for ERP enhancements and more flexibility to meet evolving customer needs.
Practical Steps to Boost Resilience Today
While NetSuite Next offers a glimpse into the future, there are also actionable strategies that can be employed now. Features like Narrative Insights are already helping teams by using AI to turn raw data into clear, contextual explanations. Instead of just seeing numbers on a dashboard, users can get plain-language summaries explaining what is happening, why it matters, and what actions to take.
By enhancing existing workflows and embracing these intuitive tools, organizations can improve performance and user adoption. These steps can help CFOs, COOs, and IT leaders build a stronger operational foundation today, so they are well positioned to leverage the more advanced AI-driven capabilities of tomorrow.
How Forvis Mazars Can Help
As a certified Oracle NetSuite partner, our experienced NetSuite team is ready to help you prepare for what’s next. If you have any questions or need assistance, please connect with our professionals at Forvis Mazars today. For more insights on new NetSuite features, be sure to watch our archived webinar, “NetSuite 2026: What’s New, What’s Next,” on demand anytime.