If you’re looking for more alignment between your marketing efforts and sales outcomes, Salesforce Pardot analytics may be a helpful solution. Pardot analytics includes B2B Marketing Analytics and B2B Marketing Analytics Plus. These analytics tools were built for B2B marketers.
A little more about Pardot …
What Is Pardot & Its Benefits?
Salesforce Pardot Has a New Name
With B2B Marketing Analytics, your marketing team can create data sets, lenses, and dashboards to spotlight marketing and sales activity and connectivity. B2B Marketing Analytics is available in Pardot Plus, Advanced, and Premium Editions with Salesforce Enterprise Edition or higher.
How It Works
Pardot data (including campaign, email, visitor, and other data) is bundled into data sets and sent to Salesforce CRM analytics through dataflows. Salesforce data (like campaign influence, opportunity items, and more) can be pulled in as well to create custom dashboards. B2B Marketing Analytics enables dashboards and data visualizations that aren’t supported with Pardot-only or Salesforce-only reports.
Data sets can be built and organized by campaigns, landing pages, and forms. The types of data sets available are:
- Emails and email templates
- Forms and form handlers
- Landing pages
- Opportunities
- Visitors
- Tags
Learn more about Pardot data sets in the B2B Marketing Analytics Implementation Guide.
Lenses then can be created from data sets for various ways to view your data. Once lenses are created, they can be placed on a canvas to build a dashboard. Preset dashboards to track engagement, pipeline, and other common key performance indicators are available. Let’s explore some below.
Engagement
The Engagement dashboard consists of the lenses below. It shows how your primary marketing assets perform and how they contribute to the sales pipeline and opportunity life cycle.
The list engagement lens shows open rates, click-through rates, and overall list engagement:
The forms engagement lens provides submission rates and conversions:
You also can see landing page engagement—the entire pipeline from visitor to a won opportunity—with the corresponding lens in the Engagement dashboard.
Marketing Manager
The Marketing Manager dashboard is available to marketing and sales so both teams can see which campaigns are yielding top results. Here you can easily identify accounts with the largest opportunity value, campaign revenue generation, and more.
Multi-Touch Attribution
The Multi-Touch Attribution dashboard is another useful tool. It shows the top drivers at each life cycle stage, including first touch, last touch, and distribution attribution modeling. Attribution tracking becomes more important as customer touchpoints expand.
In addition to the out-of-the box dashboards shown above, you can create your own custom lenses and dashboards based on metrics that are important to your organization and goals.
Forvis Mazars has certified experience with Salesforce CRM and marketing automation systems.