
Swing Bed Programs: Documentation to Support Sustainable Reimbursement
September 16, 2025Shifting Medicare regulations and complex eligibility requirements create challenges for rural and critical access hospitals (CAHs) that have swing bed programs. In the third session of our swing bed webinar series, we share best practices for clinical documentation to help hospitals maintain compliance, reduce costly denials, and secure sustainable reimbursement to support financial performance. We’ll be joined by Dena Klockman, Eastern Plains CFO at Banner Health, who will share insights from her organization’s swing bed program experience.
See the other sessions in the series:
Learning Objectives
Upon completion of this program, participants will be able to:
- Recognize when and what information should be documented to support swing bed billing and reimbursement.
- Implement staff training and processes that enable effective clinical documentation throughout a patient’s stay.
- Describe and navigate common issues with swing bed programs, including length of stay and reimbursement delays.
CPE Information
1.00 CPE Credit (pending approval)
One CPE credit (pending approval) in the Specialized Knowledge field of study may be awarded upon verification of participant attendance, during live broadcast.
Who’s This For
Rural hospital administrators, CFOs, COOs, CNOs, care management professionals, and utilization review/case managers.
Prerequisites
None
Delivery Method
Group internet-based. Each attendee must be logged in and answer the poll questions in order to receive CPE credit.
Refund Policy
There is no fee associated with this event.
Program Level
Basic
Recommended Field of Study
Specialized Knowledge
Advanced Preparation
None

If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at [email protected].
Forvis Mazars, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
Presenters
Valorie Clouse, Dena Klockman, CFO - Eastern Plains Banner Health