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Operational Excellence in Motion: Consumer & Logistics Benchmarking

August 6, 2025

Operational excellence is not a destination—it’s a continual journey shaped by evolving consumer demands, supply chain disruptions, and digital transformation. In this webinar, we’ll explore how benchmarking can help leading organizations in the consumer and logistics sector stay agile, efficient, and competitive. Gain insights into the metrics that matter most in 2025, learn how top performers are applying benchmarking to help drive measurable improvements, and discover practical strategies to enhance operational performance across the value chain. Whether your focus is on cost control, customer experience, or supply chain resilience, this session will provide clarity and tools to help you prepare for what’s next.

Learning Objectives

Upon completion of this program, participants will be able to:

  • Recognize the role of benchmarking in driving operational excellence across consumer and logistics organizations, including how it supports various goals such as being agile in the face of uncertainty, achieving efficiency without compromising on outcomes, and delivering customer satisfaction.
  • Identify common prerequisites and challenges in benchmarking efforts and explore strategies to overcome them.
  • Discuss available benchmarking services and tools that can help enhance decision-making and operational outcomes in consumer- and logistics-related industries.

Presenter(s)

Brett Johnson, Jonathan Stomberger, Michael Rofman