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Tuesdays at Ten: Closing the OT Gap for Workforce ROI

March 17, 2026 Register Today

New York State Office for People With Developmental Disabilities (OPWDD) programs face high overtime and labor costs, largely due to chronic direct support professional (DSP) staffing shortages, regulatory staffing requirements, and operational inefficiencies. Join us as we discuss key drivers of overtime and New York-specific regulatory and funding factors. We’ll also share best practice strategies, such as improved scheduling, flexible staffing pools, recruitment and retention investments, and technology use, to help reduce dependence on overtime while still maintaining care quality.

Learning Objectives

Upon completion of this program, participants will be able to:

  • Identify the primary drivers of overtime and labor costs.
  • Analyze the impact of workforce shortages and turnover on overtime utilization and overall labor costs.
  • Discuss best practices to help reduce unplanned overtime and evaluate the effectiveness of flexible staffing models in reducing labor inefficiencies.

CPE Information

1.00 CPE Credit(s) (pending approval)

1 CPE credit (pending approval) in the Specialized Knowledge field of study may be awarded upon verification of participant attendance, during live broadcast.


Who’s This For

New York healthcare leaders and personnel.


Prerequisites

None


Delivery Method

Group internet-based. Each attendee must be logged in and answer the poll questions to receive CPE credit.


Refund Policy

There is no fee associated with this event.


Program Level

Overview


Advanced Preparation

None

CPE NASBA Logo

If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at [email protected].

Forvis Mazars, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

Presenter(s)

Koren Chen, Bryant Macaraeg

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