Tuesdays at Ten: Closing the OT Gap for Workforce ROI
March 17, 2026New York State Office for People With Developmental Disabilities (OPWDD) programs face high overtime and labor costs, largely due to chronic direct support professional (DSP) staffing shortages, regulatory staffing requirements, and operational inefficiencies. Join us as we discuss key drivers of overtime and New York-specific regulatory and funding factors. We’ll also share best practice strategies, such as improved scheduling, flexible staffing pools, recruitment and retention investments, and technology use, to help reduce dependence on overtime while still maintaining care quality.
Learning Objectives
Upon completion of this program, participants will be able to:
- Identify the primary drivers of overtime and labor costs.
- Analyze the impact of workforce shortages and turnover on overtime utilization and overall labor costs.
- Discuss best practices to help reduce unplanned overtime and evaluate the effectiveness of flexible staffing models in reducing labor inefficiencies.